Microsoft Outlook Advanced Course Outline
Course Aims
Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner, shared calendars, contact and task lists and groupware applications with custom forms and views.
Course Outline
Organising and Managing Your Information
Creating, Saving, and Applying Views
Creating a View; Grouping Items
Sorting Items; Filtering Items
Defining and Saving a View
Applying a View; Categories
Advanced Find; Archiving Folders
Setting Up AutoArchive; Restoring Archived Items
Customising Outlook
What is Outlook Today?
Setting Outlook Today as Default Opening View
Browsing the Web with Outlook
Customising the Outlook Bar
Displaying Hidden Toolbars
Floating and Docking Toolbars
Customising Toolbars; Creating a Toolbar
The Menu Bar; Creating a Form
Saving and Publishing a Form
Managing Messages
Finding Related Messages
Tracking Delivery and Read Mail
Recalling a Message; Managing Mail Automatically
Moving New Mail to a Folder Automatically
Using the Rules Wizard; Using the Out of Office Assistant
Changing the Look of Mail; Creating a Mail Template
Working with Personal Address Book (PAB)
Adding a PAB to a User Profile
Copying Names from Address Lists to Your PAB
Creating a Personal Distribution List (PDL)
Offline Folders
What are Offline Folders?; Setting Up an Offline Folder
Creating a Quick Synchronisation Group
Setting Message Size Limits; Synchronising Folders
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Working with Contacts
Sharing Contacts Using Virtual Business Cards
Using a vCard as Your Signature for Messages
Sharing Contacts; Receiving a vCard
Flagging Contacts for Follow-up
Integrating Contacts with Other Outlook Components
Using Contacts with Office Applications
Sharing Files and Information
Overview of Sharing Data Using Outlook
Sharing Office Files via E-mail
What are Net Folders?
Setting Up a Net Folder
Shared Folder Update Settings
Sharing Information in Public Folders
Posting/Replying to Information in a Public Folder
Opening and Viewing a Public Folder
Sending a File to a Public Folder
Working with the Calendar
Publishing your Calendar as a Web Page
Setting Holiday Information
Setting Time Zone Information
Holding Online Meetings with Outlook
Scheduling an Online Meeting
Joining a Meeting
Starting NetMeeting from an Office Application
NetMeeting Communication Tools
Events
The Journal
Outlook Fax Service
Using the Newsreader
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Target Audience
Existing MS Outlook users who are working in a networked environment and who need to use group working techniques in the communications process.
Assumed Knowledge
Experience of using MS Outlook as a desktop information management tool, gained either from attendance on the "MS Outlook Introduction" course or from the work place. Knowledge of an e-mail system and using on-line services would be useful.
Related Courses
Windows; other MS Office applications.
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