Microsoft Outlook Introduction Course Outline
Course Aims
On completion of this course, delegates will be able to navigate MS Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop.
Course Outline
Course Basics
Toolbars
File Management
Introduction to Outlook
What is Outlook?
Outlook Workspace
Customising Outlook Today
The Navigation Pane
Contacts Folder
The Contact List
Adding a Contact
Finding a Contact
Editing a Contact
Sorting Contacts
Creating a Distribution List
Electronic Mail
Creating Messages
Mail Customisation
Opening and Replying
Journal Folder
Using the Journal
Creating New Journal Entries
Notes Folder
Using Notes
Creating a Note
Moving a Note
Assigning Contacts to a Note
Resizing a Note
Assigning Categories to a Note |
Tasks Folder
Task Management
Adding a Task
Update a Task
Editing a Task
Sorting Task
Assigning Tasks
Appointments and Events
Using Appointments
Adding an Appointment to the Calendar
Inviting Attendees
Editing Appointments
Setting Recurring Appointments
Assigning a Category to an Appointment
Deleting Appointments
Using Events
Scheduling an Event
Permissions
Using Permissions
Setting Permissions
Veiling Other User’s Calendars
Using Meetings
Scheduling a Meeting
Changing an Existing Meeting
Replying to a Meeting Request
Suggesting a New Meeting Time
Tracking Meeting Responses
Updating a meeting
Cancelling a Meeting
Saving and Archiving
Save
Archive
Deleted Items Folder
The Deleted Items Folder |
Target Audience
Intending, new or recent MS Outlook users who need to get to grips with using the essentials of this electronic desktop information management system in a short space of time.
Assumed Knowledge
A basic understanding of PCs, experience of using a mouse and MS Windows, as gained from attendance on the "MS Windows Introduction" course or from the work place.
Related Courses
Windows; other MS Office applications.
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